Mechanikos | Digital Agency

Overview

Mechanikos Sdn. Bhd. (“Mechanikos”, “we”, “us”, or “our”) is a strategic digital agency based in Malaysia. We are committed to protecting your personal data and respecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA).

This Privacy Policy explains what personal data we collect when you interact with our website (mechanikos.com), how we use it, who we share it with, and what rights you have. By using our website or contacting us, you agree to the practices described in this policy.

Data We Collect

Information you provide directly

Contact form submissions — Name, email address, company name, and message content when you reach out via our website.
Business enquiries — Any additional information you choose to share when discussing a potential engagement.
Job applications — Name, contact details, work history, and any other information submitted as part of a career application.

Information collected automatically

Usage data — Pages visited, time spent, referring URLs, and browser/device type — collected via analytics tools.
Cookies — Small files stored on your device to remember preferences and understand how visitors use our site.
IP address — Collected automatically by our hosting infrastructure for security and performance purposes.

We do not collect sensitive personal data such as identity card numbers, financial account details, or health information. We do not knowingly collect data from children under 13.

How We Use Your Data

Responding to enquiries

Reply to messages submitted via our contact form or sent to us directly.

Client communications

Manage relationships with clients and prospective clients throughout engagements.

Recruitment

Review and process job applications for open positions at Mechanikos.

Website improvement

Understand how visitors use our site and improve its content and performance.

Legal compliance

Meet obligations under Malaysian law, including tax and record-keeping requirements.

Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share it only in the following limited circumstances:

Service providers — Trusted third-party tools and platforms we use to operate our business (e.g. email hosting, analytics, CRM). These providers process data on our behalf and are bound by confidentiality obligations.
Legal requirements — Where we are required to disclose data by law, court order, or regulatory authority in Malaysia or another applicable jurisdiction.
Business transfers — In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. We will notify affected individuals beforehand.

Cookies & Tracking

Our website uses cookies to remember your preferences, understand how visitors navigate the site, and improve performance.

Type	Purpose	Duration
Essential	Required for the website to function correctly	Session
Analytics	Measure traffic and understand visitor behaviour	Up to 2 years
Preferences	Remember user settings and improve experience	Up to 1 year

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Data Type	Retention Period
Contact enquiries	Up to 2 years from last interaction
Client records	7 years following end of engagement (PDPA / tax obligations)
Job applications	12 months if unsuccessful; duration of employment if hired
Analytics data	Retained in aggregate, anonymised form

When data is no longer required, we securely delete or anonymise it.

Your Rights

Under the Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Right of access

Request a copy of the personal data we hold about you.

Right to correct

Request that we correct inaccurate or incomplete personal data.

Right to withdraw consent

Withdraw consent at any time where processing is based on consent.

Right to limit processing

Request that we restrict how we use your data in certain circumstances.

To exercise any of these rights, contact us using the details in the Contact Us section. We will respond within 21 days as required under the PDPA.

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration.

HTTPS encryption on all pages of our website.
Access controls limiting who within Mechanikos can view personal data.
Regular review of our data handling practices and third-party service agreements.

While we take these precautions, no method of transmission over the internet is completely secure. If you believe your interaction with us has been compromised, please contact us immediately.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or want to raise a concern, please get in touch:

Mechanikos Sdn. Bhd.

Emailhello@mechanikos.com

Websitemechanikos.com

LocationKuala Lumpur, Malaysia

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our website following any changes constitutes your acceptance of the updated policy.