Business banking,
simplified for owners.
Mechanikos designed and developed the PBenterprise business banking website for Public Bank — delivering a secure, fully responsive platform that simplifies financial management for business owners across Malaysia, now driving over 61 million pageviews a year.
An Outdated Platform for a Digital-First Bank
Public Bank sought to revamp the outdated and cluttered PB Enterprise website and web application. The legacy system was running on an aging CMS with a rigid layout, limited content control, and no responsiveness — making it difficult to scale or support evolving business needs.
The challenges were compounded by the bank's strict security posture:
- Outdated CMS Architecture: The legacy platform lacked modular content blocks, reusable templates, or streamlined publishing — making every content update a slow, technical process.
- No Responsiveness: The existing web application had zero responsive design support, creating poor experiences across devices and failing accessibility expectations.
- Security Constraints: Public Bank's strict anti-scam stance required every touchpoint — from CMS to frontend delivery — to comply with uncompromising security protocols and IT governance policies.
- Architectural Limitations: External frameworks were prohibited under the bank's internal architecture guidelines, requiring a fully bespoke solution engineered within their constraints.
Modernize the user interface and improve overall UX for various user groups — while ensuring the system meets stringent banking-grade security requirements and works within Public Bank's existing infrastructure constraints.
Security-First, User-Centric by Design
Mechanikos collaborated closely with Public Bank's internal product team to redesign the experience — aligning with modern UI/UX standards while staying within the bank's strict digital identity and governance frameworks.
Key Transformation Pillars:
- Umbraco CMS Customisation: Tailored Umbraco's back office to Public Bank's content management processes — introducing modular content blocks, reusable templates, and streamlined publishing to empower non-technical users.
- Bespoke Bootstrap UI Framework: Engineered a custom, lightweight Bootstrap-based UI framework specifically designed to comply with the bank's strict architectural limitations that prohibited external frameworks.
- Secure Development Pipeline: All deployment and testing carried out on Public Bank's internal server environment under a secure development pipeline to maintain full compliance with IT governance policies.
- User-Group Experience Design: Redesigned user journeys for three distinct groups — first-time visitors, repeat customers, and technical decision-makers — with content clearly organized for each persona.
A Platform Built to Lead
The new PB Enterprise website is now fully responsive, intuitive, and informative — delivering a seamless experience for all user types and matching Public Bank's standing as a digital leader in Malaysia's banking sector.
"The new PB Enterprise platform has transformed how we manage digital content and how our customers experience our services online. The Umbraco CMS has made it easy for our team to keep content fresh, while the custom frontend delivers the polish our brand demands."
| Public Website | CMS & Content Ops | Web Application |
|---|---|---|
| Fully responsive design serving first-time users, repeat customers, and technical decision-makers | Umbraco back office transformed with design ops templates and centralized digital identity control | Completely rebuilt using a custom, lightweight UI framework within bank architecture constraints |
| Content clearly organized with easy access to key information, services, and help resources | Functional content blocks and reusable templates making future updates easier and faster | Enhanced functionality and improved navigation matching Public Bank's digital leadership positioning |
| Modular content blocks enabling fast, non-technical content updates by the internal team | Streamlined publishing workflow reducing content update cycles significantly | Full IT governance compliance with deployment on internal server under secure pipeline |
Built Within Banking Constraints
The solution required precision engineering to deliver modern capabilities within Public Bank's strict technical governance framework — proving that security compliance and great UX are not mutually exclusive.
Core Technologies
| Technology | Role |
|---|---|
| Umbraco CMS | Customised back office with modular content blocks, reusable templates, and streamlined publishing for non-technical teams |
| Bootstrap UI Framework | Bespoke, lightweight frontend framework engineered to comply with Public Bank's architecture restrictions against external frameworks |
| Secure Dev Pipeline | All build and deployment activities conducted within Public Bank's internal server environment under full IT governance compliance |
Platform Capabilities
| Feature | Legacy System | PBenterprise (Revamped) |
|---|---|---|
| Responsiveness | No responsive design. Desktop-only rigid layouts. | 100% responsive across all devices and screen sizes. |
| Content Updates | Required developer involvement for every content change. | Non-technical editors can update content independently. |
| Security | Legacy CMS with limited access control and governance. | Banking-grade security at every touchpoint, IT-compliant pipeline. |
| Framework | Rigid layout with no modular content architecture. | Bespoke Bootstrap UI built within bank architecture constraints. |