Automating complex billing.
Real-time precision.
Mechanikos delivered the AQ-Rate PAYU solution to manage real-time "Pay-As-You-Use" billing mechanics for TM's tier-one ministry and government agency networks.
Complex Billing at National Scale
Telekom Malaysia (TM) required a robust and efficient billing solution to manage its wide range of customers, specifically aiming to streamline billing metrics for core ministries and government environments.
The legacy data ecosystem faced critical friction hurdles in dynamic modular integration:
- Integration Complexity: The engine had to tie seamlessly into massive infrastructure parameters, bridging TM's existing core Business Support System (BSS) and Operational Support System (OSS).
- Data Accuracy: Processing raw transactional packet loads from high-density endpoints in real-time while demanding zero calculation margins for financial accounts.
- Scalability & Performance: Maintaining low processing latencies under accelerating ingestion loops, ensuring metrics dashboards updated without caching lag.
Enhance billing accuracy, customer transparency, and operational efficiency by automating the "Pay-As-You-Use" calculation logic within a unified, completely secure platform layer.
Automating the Financial Core
Mechanikos deployed the AQ-Rate PAYU Solution, a high-velocity transactional rating framework operating directly above a unified Data Lake core.
Key Transformation Pillars:
- Real-Time Billing Engine: Engineered a highly precise rating matrix to systematically automate complex operational tasks for PAYU variations, Fixed Charges, Late Delivery (LAD), and Penalties.
- 4-Level Interactive Dashboard: Built deep metric drill-downs into JDN architectures, letting analysts filter cleanly from national infrastructure maps right into isolated agency instances.
- Seamless Integration Sync: Deployed customized ETL models and live streaming hooks to link AQ-Rate with peripheral ecosystems including SAMS (Ticketing) and ISIM (Ordering).
- Security & Governance: Enforced deep perimeter control via Apache Ranger and Apache Atlas catalog models, securing strict ISO/IEC 27001 data compliance layers.
Transparency & Operational Excellence
The modular rollout generated immediate value loops for TM leadership, transitioning raw billing formulas into automated workflows.
"The AQ-Rate PAYU solution addressed our critical needs by calculating charges in real-time and automating complex billing components. It integrated seamlessly with our BSS and OSS to enhance operational efficiency."
| Billing Accuracy | Customer Experience | Security & Compliance |
|---|---|---|
| Automated computation runs real-time checks on Fixed, LAD, and Penalty structures, eliminating human errors | Assigned ministries get instant access to tracking portals displaying active accounts and pending transactional sums | Strict data storage operations aligned with global ISO/IEC 27001 regulatory frameworks |
| Continuous transactional parsing ensures billing records perfectly reflect shifting network usage statistics | Complete dashboard auditing lines keep trust markers verified between all cross-department groups | Active clustering models across secure redundant spaces protect core state assets from system fail events |
Engineered for Reliability
The framework stands on the AQ-Rate System Architecture, operating natively within Hyper-Converged Infrastructure (HCI) topologies.
Core Technologies
| Technology | Role |
|---|---|
| Containerization | Docker and container micro-layers managed through Kubernetes clusters for high resilience |
| Data Layer Virtualization | Dremio processing queries above specialized MinIO object groups and Hadoop HDFS infrastructure |
| Frontend Framework | VueJS engine orchestrating lightweight, high-refresh charting monitors for active operators |
| Security & Access Control | Apache Ranger configuration alongside Apache Atlas data tracking models |
System Capabilities